SCANDAWN

Support

Need help or have feedback? We're here.

Email us at akbaralixasanov2000@gmail.com — we usually reply within 1–2 business days.

Frequently asked questions

Will my alarm ring on Silent?

On iOS 26.1 and later, Scandawn uses Apple's system alarms, which ring on Silent and in Focus once you allow alarms. On older iOS versions alarms are notifications, so keep the ringer switch on. Open Settings → Reliability in the App and run the 60-second test.

How do I stop an alarm?

Finish the mission you chose: scan your code, walk the steps, shake, solve the problems, repeat the pattern or type the phrase. Practise any mission from the alarm editor with "Try this mission".

What if I lose the code I registered?

Register a second code you keep somewhere else (Pro allows up to 5 per alarm), or switch the alarm to another mission in the alarm editor before bedtime. Any barcode or QR code works — a product box, a book or a printed code.

What does Pro include?

Unlimited mission alarms, up to 5 codes per alarm, chained missions (scan, then walk), 3 streak freezes a month and full history. The full list and prices are on the Pro screen in the App.

How do I cancel my subscription?

Subscriptions are managed by Apple: iPhone Settings → your name → Subscriptions → Scandawn → Cancel.

How do I restore Pro on a new iPhone?

Sign in with the same Apple Account, open the Pro screen and tap Restore Purchases.

How do I get a refund?

Refunds are handled by Apple. Use Report a Problem.

How do I delete my data?

Your data lives only on your iPhone. Delete alarms or history in the App, or delete the App to remove everything. See the Privacy Policy.